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03 Oct 2010 20:36

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Tech: Here’s six bucks: Verizon sorry for all those “accidental” data charges

  • $90
    million
    the amount Verizon agreed to pay consumers affected by overcharging
  • just six bucks the amount consumers will actually see in the end – laaaaaaaame
  • what Verizon agreed to refund its customers for overcharging them for data usage. The FCC twisted their arm.
  • why Verizon designed their phones in such a way that you could use data by accident – and get billed for it.
  • who Credit the NYT’s David Pogue for this one – he brought the issue to the attention of a larger audience. source

31 Mar 2010 23:56

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Tech: David Pogue: Techies will hate the iPad, regular people will love it

  • techies It’s just a giant iPod Touch, and
    it doesn’t do any of the technical
    stuff you’d expect a computer to
    do. The keyboard is hard to use.
    Oh, and it doesn’t run Flash.
  • non-techies It’s just a giant iPod Touch, but it’s also loaded with possibilities thanks to the new format, and is fairly foolproof. It’s fast and loaded with battery life. Oh, and apps! source

05 Dec 2009 09:23

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Tech: David Pogue’s recent Verizon article leads to FCC investigation

  • If the ETF is meant to recoup the wholesale cost of the phone over the life of the contract, why does a $120 ETF apply?
  • The FCC • In a letter to Verizon asking them why their recently-changed early termination fees are so high. They also asked about these finicky $1.99 charges for accessing the Web our boy David Pogue brought up (along with these fees) in an article last month. This warms our heart because it proves the FCC is actually listening to concerns like these as they come up. source

13 Nov 2009 11:09

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Tech: Verizon nickels-and-dimes its customers even more

  • We cancel these unintended requests as fast as we can hit the End key, but it doesn’t matter; they’ve told me that ANY data–even one kilobyte–is billed as 1MB. The damage is done.
  • A Verizon customer writing to New York Times tech columnist David Pogue • Discussing how the company has price-gouged them at $1.99 a pop. Hit the wrong button, and it goes to a screen that starts downloading data. When you try downloading that data, Verizon rounds up to a full megabyte and charges you. Pogue is livid about these kind of charges – along with the company’s new $350 penalty for switching providers early. These nickel-and-dime schemes make the company millions of dollars each year. And it isn’t right. • source

06 Sep 2009 11:42

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Tech: Fake Steve’s worried about an anti-Snow Leopard NYT article

  • The Borg won’t comment on the record, but they’ll definitely put some folks on the phone who will chortle on background and point out all the ‘problems’ with Snowy.
  • Fake Steve Jobs • On the possibility of an anti-Snow Leopard article in The New York Times, after David Pogue gushed about it, then admitted that he had a lot of problems with things breaking. According to Fake Steve, “the guys on the news side at the Times are ashamed of Pogue and embarrassed by him.” So are we, Fake Steve. So are we. • source

30 Jul 2009 17:00

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Politics: David Pogue wants cell companies to suck it up and change

  • These messages are outrageous for two reasons. First, they waste your time. Good heavens: it’s 2009. WE KNOW WHAT TO DO AT THE BEEP.
  • David Pogue • In his blog that’s leading the way in the “Take Back the Beep Campaign.” Pogue argues that those messages that tell you how to leave a voicemail are a “blatant money-grab” and just plain stupid. As you can imagine, not many people disagree with him.  • source

10 May 2009 21:16

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Tech: Wi-Fi anywhere: David Pogue geeks out about the MiFi

We’re convinced Pogue has the coolest job ever. He gets to play with these neat new toys – in this case a tiny 3G Wi-Fi router. source