Biz: AT&T doesn’t understand the idea of a discount very well
- Go in and the man at the desk goes about setting me up. Then he says this ‘There is an activation fee of $36 to add this discount to your account.’
- Consumerist reader “ValentineHumphrey” • Describing the process during which she found out her company was getting charged a $36 fee for getting a 25% discount from AT&T. Man, and we thought our logic didn’t make much sense. They got the fee reversed but that’s just cruddy service in the first place. • source