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Posted on November 13, 2009 | tags

 
 

Tech: Verizon nickels-and-dimes its customers even more

  • We cancel these unintended requests as fast as we can hit the End key, but it doesn’t matter; they’ve told me that ANY data–even one kilobyte–is billed as 1MB. The damage is done.
  • A Verizon customer writing to New York Times tech columnist David Pogue • Discussing how the company has price-gouged them at $1.99 a pop. Hit the wrong button, and it goes to a screen that starts downloading data. When you try downloading that data, Verizon rounds up to a full megabyte and charges you. Pogue is livid about these kind of charges – along with the company’s new $350 penalty for switching providers early. These nickel-and-dime schemes make the company millions of dollars each year. And it isn’t right. • source