U.S.: Federal rules: If the airlines screw you, they have to reimburse you
- We want Ray LaHood to say stuff like this all the time: “It’s just common sense that if an airline loses your bag or you get bumped from a flight because it was oversold, you should be reimbursed.” The U.S. transportation secretary said that when talking about a bunch of new rules his organization is putting in place. The rules would force airlines to advertise prices that include taxes and fees; to pay more for “bumping” passengers; to limit passenger waits on runways to under four hours; and (this is the key one) force airlines to reimburse you for checked bag fees in the cae of lost luggage. If luggage is delayed, though, no refund. Still, though, as long as they can keep their air-traffic controllers awake, we’re all for this. (photo by ToastyKen on Flickr) source
