• I deeply regret that I caused concern among so many people. We will do our utmost to regain the trust of our customers.
• Toyota Motor Company President Akio Toyoda • Regarding the recent recall crisis. Toyoda, the grandson of the company’s founder, has a bit of a mess on his hands thanks to the recalls. He’s been absent in recent weeks, which hasn’t helped the company’s cause. Asked about whether they’d been underestimating the problem, he said, “I believe what is happening now is a very big problem. We are in a crisis.” source

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