• Total FAIL, guys. Who are you to judge what your customers like and don’t like?
• Get Satisfaction commenter “valerie” • After earning the “douchebag” badge using the Foursquare service. She wasn’t very happy about the moniker, and many other users complained too. Then TechCrunch noticed. While the quickly-growing service isn’t budging now, they’re likely to feel pressure to change it as a result of their growing popularity. They also made a deal with Bravo recently. That said, if we earn the badge, we’d wear it like a badge of honor. We think more companies need to call their users douchebags. source

Posted by Ernie Smith • Permalink