• My heart really does go out to those who experienced trauma and tragedy during the storm. We take our emergency life-saving responsibilities very seriously and I’m extremely dissatisfied with the way our emergency-response systems performed.
• New York mayor Michael Bloomberg • Expressing remorse about the crappy 911 service in NYC over the last couple of days due to the snow, which is leaving quite the mark on his reign. Multiple people died due to lacking and downright unavailable service, and over 1,700 911 calls went unanswered on Monday night and were stuck in a massive backlog. But the call volume itself was something else on Monday – 49,400 calls, the sixth-highest volume the emergency line has received in New York history. What happened, Mikey? source

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