• 11.8
  million number of faulty PCs Dell sold between 2003 and 2005
• 97%
  failure the rate at which those crappy computers failed source

• » And yes, there’s a lawsuit: During the period, Dell sold all these crappy computers to major companies, some of which were brought to their knees by their hardware failures. They were caused by capacitor failures that affected the industry at large. However, Dell never issued a recall and, worse, KNOWINGLY SOLD the defective machines in an effort to save as much money as possible. The company has set aside $100 million to pay any potential settlement over the crappy black boxes, and already took a $300 million charge to repair the machines in 2005. Ever wonder why your work computers broke so easily a while back? This is why.

Posted by Ernie Smith • Permalink