Politics, Tech: The tale of #twitterfail and how honesty might have helped
- The problem with the setting was that it didn’t scale and even if we rebuilt it, the feature was blunt. It was confusing and caused a sense of inconsistency. We felt we could do much better.
- Twitter Creative Director Biz Stone • On the actual reason Twitter removed that @replies feature the other day – functionality was only part of the reason. The real reason is that there was some technical stuff that was slowing down the site. (And as users of the site’s search function, we’ve noticed. Sigh.) Now, everyone’s just a little ticked off and Twitter forgot the lesson that they should know better than anyone else – people complain on Twitter a lot, and honesty is the best policy. • source