Biz: Head-to-head: Which service is better, Groupon or LivingSocial
- I wanted to dig into the whole group buying daily-deal craze and see if it’s as much of a win for merchants as it is for consumers. To test this out, I took one of my outlets and did a Groupon for it, and then did a deal through rival site LivingSocial. Let me tell you right now: It was night and day. Working with one company was a great experience. With the other, it was a mess.
- Entrepreneur Romil Patel • Introing a piece he wrote comparing the two most-popular deals services from a businessperson’s perspective. To put it simply, one had kinda-rough customer service and deals that confused consumers. The other was a pleasure to work with. Can you figure out which one he liked better? source