Beyond the mail delays and the botched orders, the lack of human interaction is the big problem with Netflix and its cyber-ilk.
Richard Corliss • In an opinion piece on Netflix, and why he doesn’t like it. Despite its huge success (two billion discs served over a decade), it feels hollow and imperfect to him. He specifically brings up the loss of his local video store, Kim’s Video, which closed earlier this year. But more than anything, he criticizes how it makes people shut-ins: “So, O.K., soon there will be no more waiting for DVDs. But it’ll come at a price. You’ll be what the online corporate culture wants you to be: a passive, inert receptacle for its products.” Ouch! • source
