Tech: Have a problem with Google’s service? Contact The New York Times.
- closed In what’s proven to be a fairly sketchy marketing tactic, some users of Google Places have taken to marking places run by their competitors as “closed,” causing much frustration among business owners who rely on that to let people know that they’re still open.
- open In the past, Google has taken a hands-off approach to the issue, which has rankled business owners. In fact, it took a New York Times article for the company to take the situation seriously. You know, pretty much like this particular situation. source