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Posted on January 27, 2010 | tags

 
 

Biz: The Adventures of Newsday Customer No. 36: The subscription

  • When we read yesterday that Newsday had a total of 35 subscribers to its paywall-riddled Web site, we wondered how this could be. How could only 35 people who weren’t subscribed to Cablevision or the print product say, “I’m paying Newsday $5 a week for some of the best damn journalism to be found on Long Island!” So, we decided to find out why. ShortFormBlog is now Customer No. 36.

Subscription notes:

  • one They don’t bill you right away or ask for your credit card. Instead, Newsday.com staff contacts you afterwards. This is stupid.
  • two You have to give them your phone number. And the registration thing is written as if you live in New York state. We live in D.C., dudes.
  • three Newsday gives you a huge list of ways you can receive news from them. This includes e-mail and SMS alerts. We signed up; hey, we paid for it!

Review of Newsday’s signup process:

  • C- it clearly doesn’t understand how online commerce works source