• I’ve exploited this opportunity because it works. No matter where they post their negative comments, it helps my return on investment. So I decided, why not use that negativity to my advantage?
• DecorMyEyes.com owner Vitaly Borker • Explaining how he’s used the negative feedback on his eyeglass-selling site to his advantage. Borker basically has learned that by not caring about what people are saying about his business, good or bad, he can ensure that he gets prime SEO-friendly real-estate on Google. Clarabelle Rodriguez, one of his buyers who was harassed by Borker’s people for weeks after complaining about her purchase and canceling the payment on her credit card, fought back. And now the New York Times has a lengthy article about DoctorMyEyes, which should ensure that you never shop with them, ever. source

Posted by Ernie Smith • Permalink